The Top 21 Customer Service Certifications & Courses You Need to Take

In customer service, reps must practice their communication skills and be able to anticipate and analyze…

The Comprehensive Guide to Customer Support and Service Salaries

Whether you’re a customer service representative on the front lines or a VP deciding team goals,…

How to Create a Great Service Experience for Each Generation [New Data]

Most of your business’ customers will likely need support from you as time goes on.

Filecoin service provider announces move to Singapore in light of tightening restrictions in China

RRMine Global, a Filecoin service provider offering global cloud-computing asset management, announced Wednesday that it has…

10 Easy Ways to Deliver Personalized Customer Service (Better Than Your Competitors)

Goodbye one-size-fits-all customer service, and hello personalized customer service. Did you know that 54% of consumers…

The Top 5 Most Important Customer Service Standards, According to Consumers

Customer service standards are more important now than ever before. With the rise of social media…

Customer Service Cover Letter Tips & Examples to Land Your Ideal Role

The best cover letters highlight your skills and abilities and leave recruiters and hiring managers interested in…

How a One-Stop Shop Can Support Service Companies Online

Opinions expressed by Entrepreneur contributors are their own. When you think of Amazon, the descriptor that…

Customer Service Tech Saved Hotels This Summer—It Can Help You, Too

It’s no secret: travel is back. Global travel and tourism is projected to reach pre-pandemic levels…

The Customer Service Question of the Day

Thanks for Participating! Your click helps us gather results. We’ll learn what other service professionals think…